VP of Customer Success

Company: VirtualVocations
Location: Kissimmee
Posted on: October 23, 2024

Job Description:

A company is looking for a VP of Customer Success and Implementations.

Key Responsibilities

Develop and implement a scalable Customer Success and Implementations strategy
Build and lead a Customer Success team to deliver exceptional client experiences
Leverage data to drive strategies that enhance customer outcomes and drive retention

Required Qualifications

10+ years of experience in Customer Success and/or Client Implementation/Onboarding at SaaS startups
4+ years in a Customer Success leadership position
Collaborative team player with a track record of partnering with sales and cross-functional stakeholders
Data-driven decision maker focused on execution and accountability
Bonus if based in the San Francisco Bay Area

Keywords: VirtualVocations, Fort Pierce , VP of Customer Success, Executive , Kissimmee, Florida

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